Privacy Policy

Your privacy is important to us. This Privacy Policy explains how SavoMeal collects, uses, discloses, and safeguards your information when you visit our website.

Last Updated: January 1, 2023

1. Introduction

Welcome to SavoMeal ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at privacy@savomeal.com.

This Privacy Policy applies to all information collected through our website (https://www.savomeal.com), and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, your choice is not to use our Services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

2.1 Personal Information You Disclose to Us

We may collect the following personal information that you provide to us:

  • Account Data: When you create an account, we collect your name, email address, username, password, and other registration information.
  • Profile Data: You may provide additional profile information such as dietary preferences, cooking skill level, and favorite recipes.
  • Contact Data: When you contact us for support or inquiries, we collect your name, email address, and the content of your message.
  • Payment Data: If you make purchases, we collect data necessary to process your payment, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument.
  • Social Media Data: If you connect your social media accounts, we may collect information from those accounts such as your name, email address, friend list, and profile picture.
  • User Content: We collect content you submit to the Services, including recipe reviews, comments, photos, and saved recipes.

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include:

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services, including your IP address, browser type, device information, pages visited, time spent on pages, and other statistics.
  • Device Data: We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Location Data: We may collect information about your location if you enable location services, which we use to provide location-based features like local recipe recommendations.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and store certain information. For more information, please see our Cookie Policy.

2.3 Information Collected from Other Sources

We may obtain information about you from other sources, such as:

  • Social media platforms when you connect your account or interact with our content
  • Publicly available sources and data providers
  • Marketing partners and third-party service providers

3. How We Use Your Information

We use the information we collect for various business purposes described below:

3.1 To Provide and Maintain Our Services

  • Create and manage your account
  • Provide personalized recipe recommendations
  • Enable you to save and organize recipes
  • Process your payments and subscriptions
  • Respond to your inquiries and provide customer support

3.2 To Improve Our Services

  • Understand how users interact with our Services
  • Develop new features and functionality
  • Conduct research and analysis to improve our Services
  • Test and evaluate potential new services

3.3 To Communicate With You

  • Send you service-related communications (account verification, technical notices, updates, security alerts)
  • Respond to your comments and questions
  • Send you newsletters, promotions, and marketing communications (with your consent)
  • Notify you about changes to our Services

3.4 For Security and Fraud Prevention

  • Detect and prevent fraudulent transactions and other illegal activities
  • Protect the rights and property of SavoMeal and others
  • Enforce our Terms of Service and other policies

3.5 For Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to lawful requests and legal processes
  • Protect our legal rights and prevent misuse

3.6 With Your Consent

We may use your information for other purposes with your explicit consent, which you can withdraw at any time.

4. How We Share Your Information

We may share your information in the following situations:

4.1 With Service Providers

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These include:

  • Payment processors
  • Cloud hosting providers
  • Data analytics services
  • Marketing and advertising partners
  • Customer service platforms

We only share the minimum necessary information with these providers, and they are contractually obligated to protect your information.

4.2 For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 With Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

4.4 With Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions, but only with your consent.

4.5 For Legal Reasons

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

4.6 To Protect Rights

We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.

4.7 With Your Consent

We may disclose your personal information for any other purpose with your explicit consent.

4.8 Aggregated or Anonymized Data

We may share aggregated or anonymized information that does not identify any individual, without restriction. For example, we may share statistics about recipe popularity or general user demographics with partners.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Some of the security measures we employ include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage of sensitive information using encryption
  • Regular security audits and vulnerability testing
  • Access controls and authentication procedures
  • Employee training on data protection

In the event of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by applicable law.

8. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

9.1 Access and Portability

You may request access to the personal information we hold about you and request a copy in a structured, machine-readable format.

9.2 Correction

You may request that we correct any inaccurate or incomplete personal information about you.

9.3 Deletion

You may request that we delete your personal information in certain circumstances, such as when it's no longer necessary for the purposes collected.

9.4 Restriction of Processing

You may request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.

9.5 Objection to Processing

You may object to our processing of your personal information for direct marketing purposes or when our processing is based on legitimate interests.

9.6 Withdraw Consent

If we're processing your personal information based on your consent, you may withdraw that consent at any time.

9.7 Complaints

You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.

To exercise any of these rights, please contact us at privacy@savomeal.com. We may need to verify your identity before responding to your request.

10. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at privacy@savomeal.com.

For children between the ages of 13 and 18, we recommend that parents or guardians review the Services and this Privacy Policy to determine whether the Services are appropriate for their child.

11. Third-Party Websites

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We will let you know via email and/or a prominent notice on our Services prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: privacy@savomeal.com

By mail: SavoMeal Privacy Officer, 123 Savory Street, Foodville, FC 12345, United States

By phone: (123) 456-7890 (Monday-Friday, 9AM-5PM EST)

We will respond to your request within 30 days of receipt, as required by applicable law.